Buyer Tips About us. Shipping & Payment Q & A Return Policy About us 1.We are a professional online bussiness company. 2.Here we only provide you the best quality product directly from the factory, but with unbeliverble low price.Please view our shop there must be somtething for you. 3.High quality with low price is not the only advantage of us.We are so proud of our Custom service. 4.Customers’Satisfaction always the first.Feel free to contactus via Ebay Message If you are not satisfied with our product. We will try our best to sort it our for you. 5.We will try our best to sort it our for you. Shipping 1.Items will be dispatched 24hours within clear payment received . 2.Any modification on address please Email us right after payment. 3.We dispatch Monday to Sunday on Normal working days(other than vacation. 4.Please contact us if item doesn’t arrive 5 days after our Dispatch Notice Mail .   Contact us Please contact us via ebay message if you have any concerns and problems.Before you are leaving a neutral / negative feedback,please contact us first and we will resolve your issue asap.   Payment & Feedback Policy 1.We accept return in original package within 7 days after arrival. 2.We will be responsible for returning postage if anything wrong with item or listing. 3.Please leave us 5 perfect stars if you are satisfied with our service. 4.If you are disatisfied,contact us first and we will resolve problems as much as we can do for you. 5.We hope we can do all our best for you before you need to leave a negative feedback. 1.When will the”out of stock”item be restocked again? For the items we plan to produce again, normally they need about 7-15 days. you could ask us first to confirm the production.   2.I bid an item .Can I Change its size or color? Sorry! Because every bid item has only one size & color, we cannot do the change . Please take a look at our item description before bidding. Thanks   3.Is the color exactly the same as that in the picture? We display many 100% actual item pictures for each item on our website . Although we have tried to adjust the color according to the actual one. But slight difference still exists . Thank you for your understanding !   4.Do you accept custom-design? For the factory is not willing to produce items with a small quantity, we are sorry that we don’t do custom-design . But you could provide us the picture and we will reflect to our designer team. Once we choose the style . we will produce it ad let you Know . Thank you!   5. Do you accept drop-shipping? Yes .But for drop-shipping . we can only send to US and some European countries with good shipping condition to prevent the shipping issues . Sorry for the inconvenience .   6. Do you do wholesale? Yes . we do But we are sorry that the price will be about the same as that of retail due to the low profit margin. Q&A 1. Q: I want to return an item . How to do that ? A: You just need to e-mail us first to get the return shipping address , To save you much time ,you can send us a Photo of she return receipt and we will refund of resend once we receive photo, Thanks. 2. Q: I returned a parcel to the address in the bag, Have you received it ? A: Dear friend , the address in the bag is shipping company’s a dress , and in this case , we can’t receive the parcel , Please kindly contact us first before returning directly , thank you ! 3. Q: What information is needed in the return parcel? A: Please write the full name and return a dress we gave you otherwise we can’t receive it Also please put a note with your FULL name & eBay ID in the bag . It will help us a lot to make the confirmation . Too many thanks ! 4. Q: how do you pay for my return shipping fee? A: If the return shipping fee is in our responsibility , Please pay first and we will directly return it to your PayPal account, Thank you for you cooperation! 5. Q: How much will the return shipping fee cost? A: It depends. Base on our experience, normally it will cost at least US$10- $15 for each depending on the weight , We have details material and size information in our description ,To guarantee your satisfaction. please reconfirm the measurement before ordering , Thank you !
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